Frequently Asked Questions
Everything you need to know about your Bop Canvases order.
What materials are used for Bop Canvases?
We use premium, museum-grade cotton canvas and kiln-dried wooden frames. Each piece is finished with a protective UV-resistant coating to prevent fading over time.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
Will my canvas arrive ready to hang?
Yes! All of our gallery-wrapped canvases come with pre-installed hanging hardware, so you can display your new art the moment it arrives.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer custom sizes?
Currently, we offer a wide range of standard sizes listed on each product page. For specific custom dimensions, please contact our support team to see if we can accommodate your request.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.